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Information contained within, provided by your MEC officers Roger Holmin, Mark Gentile, and Glenda Talley. See local information, on your respective local page. All information posted by the Communications Chair

AFA CWA

MEC Eline - SAFETY Eline - CQT Training and the Flight Attendant Manual (FAM)
Posted On: Feb 03, 2013

Safety... The Ultimate Service
     

Safety - the Ultimate Service

 

Safety... The Ultimate Service
AFA US Airways Safety, Health and Security News

Issue 2

 

   February 3, 2013

Past Issues  

Dear Members,

The purpose of this Eline is to help clarify the policy for checking FAM (Flight Attendant Manual) at the Training Center prior to the start of CQT (Continuous Qualification Training).  It is every individual flight attendant’s responsibility to obtain, maintain and keep up-to-date the entire content of the FAM.

 

Policy for checking FAM compliance prior to class start:

1. Flight Attendants must have their FAM in compliance prior to being admitted into Continuous Qualification Training-CQT

2. InFlight Training will check flight attendant FAMs prior to class to ensure they are in compliance.

3. It is the responsibility of flight attendants to obtain Alert Bulletins and FAM revision from their base and keep their FAM updated per the instructions contained within the Alert Bulletin and FAM revision.

4. A loaner manual in not acceptable for use in CQT

Non-Compliant FAMs:

In the event a flight attendant is discovered to be missing an Alert Bulletin or has an incorrect revision during the check in process, the flight attendant will be permitted to update his/her FAM using available established proficiency questions associated with the missing FAM material.

  • If a flight attendant is able to bring his/her FAM into compliance prior to the exact start of class, the flight attendant will be admitted to class provided he/she can successfully answer established proficiency questions associated with the missing Alert Bulletin  material

  • The flight attendant in this event must successfully answer written questions (prior to start of class) regarding the content of the missing material, after reading and inserting the Alert Bulletin  into his/her FAM.

  • An instructor may remediate any incorrect answers.

  • If a flight attendant has an outdated Alert Bulletin or FAM revision in his/her FAM (in addition to the correct material), he/she is permitted to remove the outdated material and enter class, provided this can be accomplished prior to the start of class.

  • If a flight attendant is not able to get his/her FAM compliant prior to the start of class, the flight attendant will not be permitted into class and will be directed to reschedule training.

If a flight attendant does not  present a compliant FAM (Alert Bulletin or FAM revisions upon initial check-in) a training event report will be completed and sent to base management for follow up, regardless of whether or not a flight attendant was able to make his/her FAM compliant prior to the start of class.

 

The Training Department will try to ensure that all flight attendant FAMs (whether the flight attendant is admitted to class or not) have the correct Alert Bulletins and revisions prior to the flight attendant leaving the training center. The Training Department will not conduct an LEP check on the entire FAM as this is the responsibility of the flight attendant.

 

Safety is the Ultimate Customer Service!

 

Submitted by Barrington Johnson

MEC ASHS Chairperson

 

Barrington A Johnson

MEC Chair Air Safety, Health and Security
BJohnson@afausairways.org

Association of Flight Attendants

US Airways/East

AFA/CWA SASH Committee Representatives

Useful Safety Links:

AFA National Office Website:
http://www.afacwa.org/

AFA Air Safety, Health and Security Department (ASHSD)
http://ashsd.afacwa.org/index.cfm

Self Defense Training:
http://www.tsa.gov/lawenforcement/programs/
self_defense_cmsd_programs.shtm

 

2013 AFA US Airways Safety, Health & Security Committee

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