From the Hanger
Uniform Newsletter

February/March 08

Archive

Uniform Delay Update

Well as many of you are already aware the uniform launch has been postponed again. The reason for the delay is production, shipping and sizing. Several of our flight attendants have only received a portion of their uniforms and several have not received any uniform items at all. We are also experiencing some issues with the fit of some of the garments compared to the items tried on during the fit line. The 4 MEC Uniform Chairs, TwinHill representatives and Company committee members are working to resolve these issues. No new launch date has been finalized as of this posting. We will update you as soon as one has been selected.

In addition, for those flight attendants that do have sizing issues (i.e.; the garment is not the same fit as when tried on at the fit line) please report this problem with TwinHill customer service and request a return/exchange shipping approval number. For those flight attendants who had placed uniform special orders and have not received them it has been requested that you please contact TwinHill to confirm your order. If additional assistance is needed please contact Todd Vigil todd.vigil@usairways.com or Valerie Dirks at valerie.dirks@usairways.com. They are the US Airways representatives who are working with the uniform group and TwinHill on these issues. I ask that if you need to contact these individuals that it be a legitimate sizing problem as mentioned above. If you have gained weight or lost weight between the fit line fittings or have changed your mind about a particular item, it will need to be resolved through the standard channels not through Todd or Valerie.

We do understand that many of you are on the verge of exposing yourselves do the fact that your current uniforms are disintegrating off your bodies. We have been told by corporate in-flight that you will be able to replace some items. You will need to show the item to your supervisor who will make the determination for replacement. If yes, then you will follow the standard procedures as we do today. Fill out a uniform replacement form, have your supervisor sign it and submit the form for processing. Additional information will be available through your base supervisor for replacements. If they do not have this information please have them contact Paul Kinsey, Director In-flight Planning and Administration paul.kinsey@usairways.com.

As always Candi and I thank you for taking the time to be informed. We will update you again as additional information becomes available.