Safety - the Ultimate Service

 

Safety... The Ultimate Service
AFA US Airways Safety, Health and Security News

   

Past Issues   

Issue 1

Safety On Board

 

January 9, 2007

Dear Members,

Pets in the A/C cabin

Company policy clearly defines the carriage of pets, in pet carriers, allowed for travel in an A/C cabin. Our FAEM gives us guidelines to follow should this occur. All pets (ie: cats, small dogs. birds) must remain in the approved carrier and under the seat in front of the passenger at all times. At NO time is the animal allowed out of the carrier. The only exception to this set of rules, are specific service animals.

Please review Section 5-40 of the FAEM to review company policy and guidelines. Many flight attendants have recently informed both the Company and AFA of increase abuse in this matter. Should a passenger refuse to place their pet back into an approved pet carrier, inform the passenger they are violating FAR's and further action could be taken upon them if they do not comply. Remember bringing a pet in a pet carrier must be able to fit under the seat in front of them, not in the valet closet or worse yet, a passenger brought on an animal hidden in passengers clothing without a carrier at all. Inform the captain and determine what, if any, action should be taken upon arrival to your destination. Always write up this type of incident and inform AFA of your actions.

Aircraft Lighting

What is the best way to comply with proper A/C lighting? This question has been bothersome for many flight attendants. Let me explain how the FAA views aircraft lighting. There must be sufficient lighting onboard the aircraft for you, the working flight attendant, to be able to ascertain compliance with required flight attendant duties as mandated by the FAR's and company policy. When doing pre-flight duties the A/C lighting needs to be on bright throughout the aircraft. This will allow you, the working flight attendant to make sure all passengers have their seatbelts fastened, bags securely stowed, and tray tables are in the proper position. On approach from a red-eye or while arriving to your destination at night or early morning, lights must also be turned to bright to insure proper passenger compliance.

Flight Attendant FAR Violations

FAR violations are on the increase. The FAA has stepped up their cabin inspections and has found some flight attendants to be in violation. Many changes are taking place during the transition of the USAirways/America West merger, as a result we have had many different policies and procedures that will be modified and/or changed. Remember, if you are quizzed by an FAA inspector, and you aren't sure of the answer, look it up in your FAEM. It is very important when you receive the latest revisions, remember to place them in the required sections, and read and understand them.

Now that flight attendants carry the FAA mandated and required certification, it is important for you to understand this responsibility. Pilots can protect themselves against violations on their certificate by filling out NASA and ASAP forms. Recently, flight attendants have also been given the opportunity to participate in the NASA program. The ASAP program is in the final stages of development for the flight attendant group and will soon be another tool to protect you, the working flight attendant, for incurring FAR violations. As always, if you see an unsafe action, procedure, or event that needs the attention of this committee, let us know about it so we can get directly involved.

The new SER forms and your FAA License Number

At present the paper SER (Safety Event Report) forms do not require your F/A FAA license number. When placing your report online, however, it does ask for it. Your MEC Safety chair is aware of this and is in discussions with USAirways management to come up with an understanding why it would be necessary to provide it in the first place. Should you have any problems with submitting this information, please provide a detailed reason to your prospective Safety Chairs at your base so that procedure can either be modified or changed.

We are also in discussions with the company to provide a box on both the paper and online form to allow, you the flight attendant, allow you safety reps to be able to view your report so that we can assist you with discussions with the company. As of now, unless you provide your oral and written permission statement to that effect, we do not have access.

Inadvertent Slide Deployments

2006 was a terrible year for inadvertent slide deployments. While not all slide deployments are the fault of flight attendants, some are. The ISD's are not A/C specific, nor are the seniority related. Therefore, there must be a common thread to this. Beginning last month, the Company, after an investigation into the cause of the specific ISD, may issue a "Letter of Warning" to you if you are the party involved. This letter will stay in your file for the duration of your career, and may be used against you if you pop another slide. Bottom line, the company now will use this for grounds of termination with the company. No more time on the beach... Folks, this is serious. You need to realize, that as safety professionals, your first and main concern MUST be passenger safety, then customer service. AFA cannot stop the company from formulating company policy. This situation now falls directly on you.
 

Don't forget to contact your local Safety Committee!!!

When you are involved in any incident/accident, remember to also contact your AFA local safety committee. Your local Safety Rep can assist you in filling out the required paperwork to the company and debrief you prior to making a statement to the Company, if necessary. The company may contact AFA about some incidents, but might not contact us about yours. Copy in your local AFA safety committee so we may better assist you.

Useful Safety Links:

AFA National Office Website:
http://www.afanet.org/

AFA Air Safety, Health and Security Department (ASHSD)
http://ashsd.afacwa.org/index.cfm

Self Defense Training:
http://www.tsa.gov/lawenforcement/programs/
self_defense_cmsd_programs.shtm

 

2007 AFA US Airways Safety, Health & Security Committee