If you get sick and need to go to the hospital or doctor in Europe or another country, on the back of our Blue Cross/Blue Shield card is an 800 number to call for care outside the United States. There is even a number to call collect if you can't use the 800 number. There are certain hospitals and doctors in other countries and European cities we serve that take our insurance. There is also information in the back of the Flight Attendant Emergency Manual in the International section for each destination.

Watch your luggage:  in front of the hotel in Milan, a flight attendant had her bag stolen under the watchful eyes of other crew members. The same thing happened a few months ago in front of the Rome Hotel. In Milan, there were two crooks; one was hanging around the hotel on his cell phone, the other drove up asking directions. When the crew standing outside were distracted by trying to help with the directions, the one on the phone moved in and grabbed the bag. He then ran and got into the car and they sped away.

The moral of this story is to watch your bags at all times. Do not leave your bags at the back of the van and just walk away. Make sure the van driver has put all your bags in the van prior to you getting in.

Jump seat issues: are still happening. If you are forced to take the jump seat and a more junior person is given a seat please write it up with date, flight number, and gate and send a copy to AFA. If you have been denied the jump seat for weight and balance, write it up with the same info as above and send a copy to AFA. If you have been denied a First Class seat, and a more junior person gets one, write it up. I cannot help unless I have ammunition to take back to the Company with these violations of our contract and our seniority.