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- US AIRWAYS AIRCRAFT TURN INTO FLYING VENDING MACHINES
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US AIRWAYS AIRCRAFT TURN INTO FLYING VENDING MACHINES
Washington, DC - As the airline industry continues to be dominated by high fuel
prices and passengers face a multitude of fees and extra charges, US Airways
management recently made the announcement to charge for non-alcoholic beverages
in flight. Beginning Friday, August 1, US Airways will start charging passengers
$2 for soft drinks and $1 for coffee and hot tea. Flight attendants at US
Airways and America West, represented by the Association of Flight
Attendants-CWA (AFA-CWA), are adamantly opposed to this unprecedented decision
due to lack of proper planning and poor notification to passengers.
"Rather than charge the fare necessary to produce their product, management has
chosen to resort to the tactics of ultra low fare carriers such as Allegiant
Airlines and Irish carrier Ryanair," said US Airways AFA-CWA President Mike
Flores. "This model resorts to a nickel and dime approach to the airlines most
valuable asset - their passengers. Flight attendants are trained and certified
safety professionals, not cashiers to be used in management's futile attempt to
bolster US Airways bottom line."
Exempt from the charge will be passengers traveling on transatlantic flights and
on the US Airways Shuttle. Unaccompanied minors will also be exempt and those
with medical conditions will be assessed by flight attendants and offered a free
soft drink under what the airline calls "the good judgment of our flight
attendants."
Lisa LeCarre, America West AFA-CWA President
representing the Phoenix-based flight attendants of US Airways, reiterated the
concerns brought forward to management saying, "Selling these items detracts
from the focus on safety for both passengers and crew. While we understand
management's intent to add revenue, this program will put both flight attendants
and passengers in a 'no win' situation proven by the myriad of problems arising
from the Buy-Onboard program currently in place." The carrier's current onboard
purchasing has already been plagued by issues such as of lack of inventory,
inadequate money change and an unsatisfactory selection product for passengers,
adding to additional frustration from an already irritated traveling public.
Management plans to install handheld credit card readers sometime in 2009.
"In the current industry of customer frustration, the last
thing flight attendants want to do is add fuel to the fire," said LeCarre. For
over 60 years, the Association of Flight Attendants has been serving as the
voice for flight attendants in the workplace, in the aviation industry, in the
media and on Capitol Hill. More than 55,000 flight attendants at 20 airlines
come together to form AFA-CWA, the world's largest flight attendant union. AFA
is part of the 700,000-member strong Communications Workers of America (CWA),
AFL-CIO. Visit us at www.afanet.org.
Thank you,
Mike Flores, President
The US Airways Master Executive Council
AFA-CWA
~~~~~~~~~~~~~~~~~
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AFA Local Numbers
Council 41 DCA 703-212-8090
Council 69 BOS 781-289-8454
Council 70 PHL 215-492-0840
Council 82 LGA 315-736-3483
Council 89 CLT 704-527-0325
New Hotline Number Toll Free: 866-USA-AFA2
US AIRWAYS Benefits Information 800-872-4780
Reply to Inflight: askinflight@usairways.com
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