Dear Members,
- US AIRWAYS TO INTRODUCE ONBOARD "Wi-Fi" SERVICE
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AFA Local Numbers
Dear Members,
US AIRWAYS TO INTRODUCE ONBOARD "Wi-Fi" SERVICE
Earlier today US Airways announced a partnership with Aircell to provide Wi-Fi
service onboard a segment of the US Airways fleet. The Company announcement is
printed below.
In a meeting last Friday with Vice President of InFlight, Hector Adler, AFA
leaders were briefed on some additional details regarding the Wi-Fi service:
-- US Airways is partnering with Gogo Inflight Internet Service to provide Wi-Fi
on 51 A321 aircraft.
-- A formal press release will be sent out next week. (Monday, July 20, 2009)
-- First aircraft installation is anticipated to be completed by January 2010.
-- Gogo is a "no-touch" required system that automatically turns itself on and
off at 10,000 feet.
-- No action is required on the part of the Flight Attendants to collect fees -
it's done by the passenger over the Internet using their credit card.
-- Gogo is available for purchase and ranges in price from $5.95 to $12.95
depending on the length of the flight.
-- Onboard announcements will be developed to inform passengers when they are on
an aircraft equipped with Gogo InFlight Internet.
-- Seatback cards will provide information on how to connect to Gogo.
-- Gogo does not enable cell phones to be used - it is a "Wi-Fi" system, not
cellular.
-- A phone will be installed in the aft galley to support the system, and will
be preprogrammed with operations numbers, such as MedLink.
-- F/A materials will be distributed closer to system installation on the first
aircraft.
-- F/As will not provide technical support to passengers, but rather proactively
direct them to all of the tools available from Gogo to assist with
technical/log-on issues.
The Union will be monitoring the progress of this "service enhancement" to make
sure the Wi-Fi capability does not hinder our safety or service duties onboard
the aircraft. Although the system is not cellular, we want to insure that the
use of net-based phone services cannot be accessed.
Wi-Fi While You Fly With US Airways
July 23, 2009
Earlier this morning, we issued the following press release announcing a new
partnership with Aircell to provide Gogo Inflight Internet service including
Web, Instant Messaging, email and VPN access to our fleet of A321s. More
information about our new Wi-Fi product can be found in this afternoon's issue
of AboutUS.
US Airways is turning aircraft into Wi-Fi 'hotspots' by partnering with Aircell
to provide GogoŽ Inflight Internet service beginning in early 2010. Full
Internet access including Web, Instant Messaging, email and VPN access will be
available for purchase to passengers with laptops, smartphones and other Wi-Fi
enabled devices.
"Gogo Inflight Internet will allow our customers to make the most of their
flying time by catching up on work or relaxing and surfing the Internet. This is
an exciting new option for our passengers that we believe will enhance their
travel experience," said Andrew Nocella, senior vice president, Marketing and
Planning.
Gogo will initially be installed on US Airways A321 aircraft, flying select
domestic routes. A map detailing those routes can be found at www.usairways.com.
And later next year, customers will be able to see if Wi-Fi is available on a
specific flight by looking for the Wi-Fi icon while booking their flight on
usairways.com.
The pricing for Gogo Inflight Internet on US Airways will be announced closer to
the launch date. Customers will be able to choose service from Aircell's
standard pricing structure, which currently ranges from $5.95 to $12.95,
depending on the length of flight and type of Wi-Fi enabled device used.
"Gogo is for anyone who wants to make plane time their time," said Jack
Blumenstein, president and chief executive officer of Aircell. "Whether you want
to stay connected to the office, your family or friends; whether you want to
work, play or learn; Gogo is for you. We look forward to working with US Airways
to bring the world to its passengers."
More information about US Airways' new Gogo Inflight Internet service can be
found online at usairways.com and gogoinflight.com.
Thank you,
Mike Flores, President
The US Airways Master Executive Council
AFA-CWA
~~~~~~~~~~~~~~~~~
AFA US Airways Website
www.afausairways.org
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AFA Local Numbers
Council 41 DCA 703-212-8090
Council 69 BOS 781-289-8454
Council 70 PHL 215-492-0840
Council 82 LGA 315-736-3483
Council 89 CLT 704-527-0325
New Hotline Number Toll Free: 866-USA-AFA2
US AIRWAYS Benefits Information 800-872-4780
Reply to Inflight: askinflight@usairways.com
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