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Dear Members,
...from the latest issue of US News
NOW! April 27, 2007
(Print out a CHEAT SHEET below)
AUTOMATED LISTINGS ARE BACK--CHECK OUT THE
NEW EMPLOYEE TRAVEL LINE!
In addition to the Employee Travel Center
(ETC), US Airways employees, their dependents and retirees have an alternative
way to book non-rev space available travel. The new Employee Travel Line (ETL)
at 800-325-9999 now allows listings to be made electronically.
Prior to Res migration, America West employees
were able to call the Pass Line and speak with an agent to check passenger
boarding totals (PBTs). US Airways employees had the IVR- a phone number that
allowed for listings to be made electronically.
In this first phase of the ETL, listing is
easy. The ETL (800-325-9999) allows you to:
- check loads
- list for fee waived domestic flights for you
and those listed in your travel profile (this does not include parent's or
parent in laws)
Print out this Eline and cut out
this CHEAT SHEET!
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To access
the EMPLOYEE TRAVEL LINE (ETL), dial 800-325-9999 and select option 1.
Selecting option 2 at this time will send you to an agent to book
parents and international travel.
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1)
Enter employee ID number and press the pound (#) key. If ID number
is less than 6 digits, enter enough leading zero’s to create six
digits.
2)
Enter company code substituting numbers for letters on the phone
keypad. For US Airways (US), enter 87. Select option 1 for US
Airways. Then select option 1 to continue for the non-rev space
available travel menu. |
Menu
options
-
To check
availability, press 1
-
To list
on a flight, press 2
-
To
cancel a listing, press 3
-
To
verify a listing, press 4
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Check Availability (Option 1)
Flight number.....enter
flight number and #
Month.....enter 1-12 and # (ex. 1=January)
Day...............................enter 1-31 and #
Options for
departure airport will be given – press key for corresponding
airport. (For example, press 1 for Kansas City, press 2 for
Phoenix.) |
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List on a Flight (Option 2)
Flight number.....enter
flight number and #
Flight number unknown..................enter #
Month............................enter 1-12 and #
Day...............................enter 1-31 and #
Airport.......enter 3 letter airport code and #
Airport code unknown.....enter 1st 4 letters of city and #
Estimated
departure hour..enter 1-12 and #
For AM, press 1. For PM, press 2
To list in coach, press 1. Press 2 to list in
first class.
To add additional segments or a return, press 1.
When you finish adding segments, press 2.
To List Eligible Family Members:
After each name is spoken,
• To list that member, press 1
• To skip that family member, press 2
After listing or skipping all available names in
profile, the system will complete the listing, and provide the
caller the following
information:
--- the number of non-revenue travelers that currently have a higher
priority on that flight
--- a record locator number. |
Questions?
Comments?
pass.bureau@usairways.com |
US AIRWAYS NON-REV
TRAVEL PASS LINE
800-325-9999
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Cancel a Listing (Option 3)
Flight number.........enter
flight number and #
Flight number unknown.....................enter #
Month................................enter 1-12 and #
Day...................................enter 1-31 and #
Airport.........enter 3 letter airport code and #
Airport code unknown ....enter 1st 4 letters of city and #
Estimated departure hour....enter 1-12 and #
For AM, press 1. For PM, press 2
All names on the listing will be cancelled. To
make changes to a listing, you will have to cancel the original
itinerary and then create
a new listing. |
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Verify a Listing (Option 4)
Flight number.........enter
flight number and #
Flight number unknown......................enter #
Month................................enter 1-12 and #
Day...................................enter 1-31 and #
Airport.........enter 3 letter airport code and #
Airport code unknown....enter 1st 4 letters of city and #
Estimated departure hour....enter 1-12 and #
For AM, press 1. For PM, press 2 |
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Remember there are still some
things that you cannot do:
• list guest passes
• list for international travel
• list parent or parent in law travel
• book positive space business travel for eligible employees |
A phase two release will include more
functionality and, in the meantime, those items listed above that are
not available on the ETL, may be done through the online Employee
Travel Center (ETC) or by speaking to an agent by dialing the ETL
number |
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~~~~~~~~~~~~~~~~~
Accessing The Hub:
http://thehub.usairways.com
Logging in the first time your user name is u0(zero) and your five digit
employee number. Your initial password is the first five digits of your social
security number. Questions about the Hub? Please contact the EDS Help Desk at
336-744-6000 for assistance. More information can also be found HERE.
AFA Local Numbers
Council 40 PIT 724-695-3329
Council 41 DCA 703-212-8090
Council 69 BOS 781-289-8454
Council 70 PHL 215-492-0840
Council 82 LGA 315-736-3483
Council 89 CLT 704-527-0325
New Hotline Number Toll Free: 866-USA-AFA2
US AIRWAYS Benefits Information 800-872-4780
Reply to Inflight: askinflight@usairways.com
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