Volunteers needed for
the USA AFA EAP!
JOB
DESCRIPTION
What does the EAP Committee do?
The Employee Assistance Program (EAP)
provides three (3) distinct but interrelated human services: EAP Services (EAPS);
Professional Standards (PS); and Critical Incident Response (CIR).
EAPS:
Offers emotional support and assistance to Flight Attendants, their partners,
and families, whether the issues are of a professional or personal nature.
Peer counselors provide assessment support and referral services for a wide
range of issues such as domestic abuse, depression, and work-related stress.
PS:
Provides conflict resolution, coaching and strategies to those in need. Flight
attendants are encouraged to contact the EAP Committee to resolve conflicts
with flying partners rather than requesting action from management.
CIR:
Renders emergency response in the aftermath of a critical incident or
workplace trauma (ranging from turbulence to catastrophic accidents, as well
as physical assaults, threats/violence, etc.)
Qualifications of committee members include:
1) Willingness to adhere to AFA
EAP policies and procedures;
2) Ability to maintain strict confidentiality;
3) Agreement to submit necessary EAP documentation on a timely basis;
4) Commitment to and flexibility to respond to routine and emergent EAP
situations;
5) Being in "good standing" with management /in flight (i.e., no
dependability issues, passenger complaint letters, FAR infractions, problems
with crew scheduling, etc.)
6) Willingness to actively participate in all EAP activities for at least
one (1) year.
Purpose and General Function:
To assist members who are experiencing emotional/psychological, relationship,
addiction, financial, legal and/or work-related problems that affect their
health and well-being both on and off the job.
Specific Duties and Responsibilities:
1) Operationalize a home-based
answering system minimally including a machine with a dedicated EAP
extension.
2) Promote the services of EAP.
3) Assist "troubled" flight attendants when such problems affect their
personal and professional lives, including referral to appropriate treatment
resource or self-help groups. Assist flight attendants in gaining necessary
leaves of absence. Follow up with flight attendants as necessary.
4) Help flight attendants understand and adhere to company policy/procedure
upon their return to work.
Should you be interested on
joining the committee at your local, please contact your LECP or your local
AFA EAP committee chairperson.
