Effective immediately, all emergency travel requests
will be handled by US Airways Inventory Services. The
phone contact is: 1 888-260-7169. This office is open
24/7 and will be handling emergency travel requests from
active and retired employees for emergency travel
regarding death or critical illness of an immediate family
member. This will consolidate and centralize emergency
travel requests and authorizations and will hopefully
allow for smoother and more efficient handling of these
situations.
Emergency requests can be made within 48 hours of
travel. If you are the employee, please have your
immediate supervisor or manager or administrative
department contact Inventory Services to request your
travel. Please be sure to provide them with all the
following information to expedite the request:
- EMPLOYEE NAME, ID NUMBER, TITLE,
DATE OF HIRE
- FAMILY MEMBERS TRAVELING
- ROUTING WITH DATES AND FLIGHTS -
preferred airline if other than US
- NATURE OF EMERGENCY
US Airways and most other carriers will authorize free
or reduced-rate travel to employees and their eligible
family members (those family members listed on the ETC
profile only) traveling due to the death or critical
illness of an immediate family member.
An emergency is defined as the death or critical
illness of the following people:
