Division of Employment and Training

Massachusetts Unemployment Benefits

For questions about Unemployment Insurance Benefits:

Massachusetts Division of Employment and Training (DET) Call Center

617-626-6800 (from area codes 339,617,781,857)

or

877-626-6800 (from area codes 351,413,508,774,978 and outside Mass.)

Website: http://www.detma.org/

 

Commonwealth Corporation Rapid Response 800-806-0496 or 617-886-6042

http://www.commcorp.org

 

Massachusetts Unemployment Benefits Facts:

There are two ways to file a claim for unemployment insurance benefits:

 

1. Either by calling the Unemployment Insurance TeleClaim Center or 

2. By reporting in person to a Walk-In claims center.

 

Walk-In Centers are located in communities throughout the state.

To file by phone: In area codes 351,413,508,774,978 and outside Mass - call 1-877-626-6800.

All others call: 617-626-6800

Filing hours:

Monday - Friday, 8:30 a.m. to 12:00 noon and 1:00 p.m. to 4:30 p.m.

You may file your claim during your first week of total or partial unemployment. (To delay may cost you benefits)

  • Once you file, the determination as to your benefit amount will take 3-4 weeks.

  • You may earn up to a third of your weekly benefit amount without affecting you Unemployment Insurance Benefit.

  • Your benefit credit is for a maximum of 30 weeks over 1 year's time.

  • Your benefit credit is calculated by looking at your two highest quarters over the last 15 months.

  • Under certain circumstances, claimants may be eligible for up to an additional 18 weeks of UI benefits while attending approved training.

Help is available in conducting a search for a new job at One-Stop Career Centers located throughout Massachusetts. You can learn new job search skills, find out about available training programs, and search for current job opportunities through a variety of resources.

New Hampshire Unemployment Benefits

For location of One-stop offices in New Hampshire, call the NH State Rapid Response Director - NH Department of resources and Economic Development 603-271-2341 http://www.nhes.state.nh.us/phonenumbers.htm

New Hampshire Employment Security

Unemployment Claims Inquiry

(General Information for claimants)

Manchester Area: (603) 665-1500

All Others: 1-800-266-2252

http://www.nhes.state.nh.us/jsucinfo.htm
 

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